Frequently Asked Questions

Nova Movers offers a wide range of services, including residential moving, commercial moving, junk removal, labor-only assistance, move-in/out cleaning, move-in/out of self-storage, small moves and deliveries, and packing and unpacking services.

We proudly serve Virginia, Maryland, and Washington, D.C., providing professional moving and related services to meet your needs.

Yes, Nova Movers is fully licensed and insured, ensuring the safety of your belongings and peace of mind during your move.

Absolutely! We offer free, no-obligation quotes for all our services. Simply fill out our online form or give us a call.

Our costs are based on two factors: labor time and a flat service fee. Labor time covers the duration of the move, while the service fee includes the truck, protective supplies, and travel time.

No, unlike many competitors, we do not charge additional fees for stairs, elevators, or long distances from the truck to your front door.

Our commercial moving services include packing and unpacking, disassembly and reassembly of furniture, IT equipment handling, and customized schedules to minimize business downtime.

Yes, we provide professional packing materials and a wide selection of boxes at reasonable costs. Additionally, our trucks are equipped with free green crates for extra packing needs during the move.

Yes, we offer both full packing services and partial packing options for specific areas like kitchens, garages, or fragile items.

Our labor-only service includes assistance with loading, unloading, furniture assembly/disassembly, and internal moves like rearranging furniture within your home or office.

Absolutely! Our team is happy to assist with loading and unloading your rental truck or storage container.

Our cleaning services include deep cleaning of living spaces, kitchens, bathrooms, windows, and floors. We focus on making the home spotless for the next occupant or welcoming for your arrival.

Yes, you can book our cleaning services as a standalone option, even if you’re not using our moving services.

We help with packing, transporting, and organizing items for self-storage. Our team can also retrieve items from storage when needed.

Yes, our experts will assess your belongings and recommend the appropriate storage size and solution.

Yes, our experts will assess your belongings and recommend the appropriate storage size and solution.

We can remove furniture, appliances, office equipment, construction debris, and more. If you have specific items in question, feel free to contact us for clarification.

Yes, we prioritize eco-friendly disposal and strive to recycle or donate items whenever possible.

Small moves typically involve single items or a few belongings, such as furniture, appliances, or small-scale household moves.

Yes, we offer same-day and next-day services for urgent small moves or deliveries.

We include Released Value Protection (RVP) free of charge, covering up to 85 cents per pound per article. For higher-value items, additional coverage options are available.

RVP is a standard coverage mandated by federal and state law. Nova Movers enhances this by providing up to 85 cents per pound per article, with a $50 per article cap for local moves.

We recommend booking at least 2–4 weeks in advance, especially during peak moving seasons. However, we can often accommodate last-minute requests depending on availability.

We accept major credit cards, debit cards, and cash. Payment details will be confirmed during the booking process.

Yes, we provide flexible scheduling to accommodate your needs, including after-hours and weekend moves for businesses and residents.

Customer satisfaction is our top priority. If an issue arises, contact our support team immediately, and we’ll work to resolve it promptly.

If you have any further questions, feel free to contact us directly. We’re here to help make your move as smooth as possible!